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Grand Velas Riviera Maya - All Inclusive

Carretera Cancún-Tulum KM 62, 77710, Playa del Carmen, Mexico

About the Accommodation

Near Playa Xcalacoco

A stay at Grand Velas Riviera Maya - All Inclusive places you in the heart of Playa del Carmen, a short 8-minute drive from El Camaleón Mayakoba Golf Course. This all-inclusive property is 6.4 mi (10.3 km) from Quinta Avenida and 6.4 mi (10.3 km) from Playa del Carmen Main Beach.

Treat yourself to a stay in one of the 539 guestrooms, featuring indoor private hot tubs and Smart televisions. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.

Enjoy Fusion cuisine at Cocina de Autor (+12), one of the property's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Visit one of the 6 bars/lounges, 2 beach bars, and 3 poolside bars for a refreshing drink.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools, a fitness center, and karaoke. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to the surf and sand is a breeze with the complimentary beach shuttle.

Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Playa del Carmen? This property has 94548 square feet (8784 square meters) of space consisting of a conference center and meeting rooms.

Check-in and Check-out

  • Check-in time: 15:00
  • Check-out time: 12:00

Accessibility

Wheelchair accessible
Braille or raised signage

Business services

Conference space
Meeting rooms
Conference center

Guest services

Dry cleaning/laundry service

Internet

Internet access - wireless
Free WiFi
Internet access

More

Elevator
Hair salon
ATM/banking
Concierge services
Gift shops or newsstand
Shopping on site
Golfing nearby
Surfing/bodyboarding nearby
Hiking/biking trails nearby
Sailing nearby
Scuba diving nearby
Water skiing nearby
Laundry facilities
Arcade/game room
Garden
Safe-deposit box at front desk
Multilingual staff
Picnic area
24-hour front desk
Business center
Porter/bellhop
Limo or town car service available
Parasailing nearby
Skydiving nearby
Windsurfing nearby
Wedding services
Designated smoking areas
Pool umbrellas
Billiards or pool table
Tours/ticket assistance
Area shuttle (surcharge)
Number of restaurants - 8
Conference space size (feet) - 94548
Conference space size (meters) - 8784
Free reception
Number of outdoor pools - 3
Snack bar/deli
Free bicycles on site
Fitness classes on site
Ecotours on site
Miniature golf on site
Hiking/biking trails on site
Kayaking on site
Pilates classes on site
Playground on site
Yoga classes/instruction on site
Computer station
Number of bars/lounges - 6
Number of poolside bars - 3
Number of beach bars - 2
Number of swim-up bars - 3
Number of coffee shops/cafes - 1
Luggage storage
Free grocery shopping service
Free beach shuttle
Beach umbrellas
Free beach cabanas
Beach sun loungers
Pool sun loungers
Beach towels
Beach volleyball on site
Beach yoga on site
Boat tours nearby
Terrace
Babysitting or childcare (surcharge)
Children's club (free)
Supervised childcare/activities (free)
Cave exploring/spelunking nearby
Ziplining nearby
Karaoke
Games
Table tennis
Foosball
Concerts/live shows
Couples/private dining
Private picnics
Proposal/romance packages available
Ballroom
Banquet hall
Air hockey
Children's games
Children's toys
Health or beauty spa nearby
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible meeting spaces/business center
Wheelchair-accessible on-site restaurant
Vegetarian breakfast available
Showcase for local artists
Sustainability/community reinvestment (10% revenue or more)
Comprehensive food waste policy
Vegan menu options available
Vegetarian menu options available
Comprehensive recycling policy
No accessible shuttle
Registration desk height (inches) - 47
Registration desk height (centimeters) - 120
Elevator door width (inches) - 43
Elevator door width (centimeters) - 110

Spa

Spa services on site
Full-service spa
Spa treatment room(s)

Things to do

Fitness facilities
Children's pool

Other Informations

Know Before You Go

  • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
  • A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.